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About us

We take pleasure in welcoming you to the Good Access Guide network of websites - the UK's one-stop, online guide to life, leisure and mobility.

Richard Thompson

Richard Thompson - Director

Role: The chief 'GAGer' and frustrated crooner (don't go there!!!) has spent the past couple of decades innovating and inspiring others to make the world a more accessible place. A doer. That's our Richard.

Likes: Off the wall travel destinations (favourite country - Afghanistan), James Taylor and Neil Young, The Ship Inn, ballet and very spicy foods.

Dislikes: Status Quo (inertia, not the band), small talk, big pants, cars, clouds and a tidy desk.

Ian Carter - Operations Manager

Role: Web design, web accessibility and so many other things…

Likes: Making people laugh, being a retained firefighter with Suffolk Fire and Rescue Service (take a look at Ian's firefighters blog), food, rugby union, the BBC, good manners.

Dislikes: Bad manners (not the group), drivers who don't indicate, people who drop litter, artichokes, Chavs.

Jo Forster - Sales

Role: Sales, customer support plus anything else that needs sorting!

Jo is the voice of Good Access Guide, speaking to all new businesses that promote themselves on the website.

An organised person, Jo keeps the rest of us in order and acts like a human diary, reminding us of calls to make and e-mails to type!

Wendy Takman - Training

Wendy joins us from the well known holiday firm of Hoseasons, whose Head Office is literally just a stones throw from GAG, here in Lowestoft.

She won't like me for saying this but Wendy has over 25 years experience in the holiday and leisure industry - she assures me that she started very young!

Wendy's primary role will be to head up our training department, rolling out Disability Awareness Training including our expanding programme aimed at airports and airlines.

I think we're putting together our own Amateur Dramatics group here, what with Jo and her acting and now Wendy. She regular appears on stage and is also an accomplished choreographer. Let's hope she doesn't get me doing any tap dancing... I could fall in the sink! (Sorry for the corny joke...)

If you call us it may be Wendy that you speak to. We're all interchangeable here and some of us can even multitask (well Jo and Wendy can).

So, if you have any training needs, please give us a call on 01502 566005.